9 DIFFERENCES ยท 5 THE SAME
Plivo vs Zoom Phone
Last verified
SHORT ANSWER
Plivo and Zoom Phone both meet every requirement for IVR self-service, virtual and international numbers and toll-free numbers. The biggest differences in the data: countries with phone numbers: 34 countries on Zoom Phone against 5 countries on Plivo and native integrations: 8 native on Plivo against 5 native on Zoom Phone.
Both meet every requirement for
Differences 9
| Field | Plivo | Zoom Phone |
|---|---|---|
| COSTVirtual and international numbers: monthly cost at 10 numbers | $13.80/mo | Unknown |
| COSTToll-free numbers: monthly cost at 2,000 minutes/month | $15.40/mo | Unknown |
| COSTPricing model | Per message | Per user per month |
| COSTFree trial | Yes | Unknown |
| COMPLIANCEHIPAA BAA | Higher tier (Enterprise) | Included |
| COMPLIANCEData residency | US, EU | Unknown |
| COVERAGECountries with phone numbers | 5 countries | 34 countries |
| INTEGRATIONSNative integrations | 8 native | 5 native |
| ACCEPTANCEi-gaming | Unknown | Not accepted |
Assumptions used: Average call length 3 minutes per call (stated assumption); Call volume when the page is not sized by calls 400 calls per month (stated assumption); Message volume when the page is not sized by messages 2,000 messages per month (stated assumption). How costs are computed
The same on both 5
| Field | Plivo | Zoom Phone |
|---|---|---|
| FEATURESMulti-level IVR menus | Included | Included |
| FEATURESLocal numbers | Included | Included |
| FEATURESInternational numbers | Included | Included |
| FEATURESCall forwarding to any number | Included | Included |
| FEATURESToll-free numbers | Included | Included |