12 DIFFERENCES ยท 11 THE SAME
8x8 vs Ooma Office
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SHORT ANSWER
8x8 and Ooma Office both meet every requirement for 7 jobs we track, including auto attendant, toll-free numbers and second business number. The biggest difference in the data: native integrations: 8 native on 8x8 against 5 native on Ooma Office.
Both meet every requirement for
8x8 sells by custom quote, so its cost rows show no monthly total.
Differences 12
| Field | 8x8 | Ooma Office |
|---|---|---|
| COSTToll-free numbers: monthly cost at 2,000 minutes/month | Custom quote | $99.75/mo |
| COSTBusiness phone system: monthly cost at 25 users | Custom quote | $499/mo |
| COSTAuto attendant: monthly cost at 25 users | Custom quote | $499/mo |
| COSTPricing model | Custom quote | Per user per month |
| FEATURESVoicemail to email with transcription | Included | Higher tier (Ooma Office Pro) |
| FEATURESBusiness-hours routing rules | Included | Not published by the vendor |
| FEATURESTwo-way texting | Unknown | Included |
| FEATURESCall recording | Included | Higher tier (Ooma Office Pro) |
| FEATURESNative CRM integration | Unknown | Higher tier (Ooma Office Pro Plus) |
| FEATURESVideo meetings | Unknown | Higher tier (Ooma Office Pro) |
| INTEGRATIONSNative integrations | 8 native | 5 native |
| REVIEWSReview sentiment | Unknown | Mostly positive |
Assumptions used: Team size when the page is not sized by users 5 users (stated assumption). How costs are computed
The same on both 11
| Field | 8x8 | Ooma Office |
|---|---|---|
| FEATURESAuto attendant menu | Included | Included |
| FEATURESCall forwarding to any number | Included | Included |
| FEATURESToll-free numbers | Included | Included |
| FEATURESLocal numbers | Included | Included |
| FEATURESMobile softphone app | Included | Included |
| FEATURESNumber porting | Included | Included |
| FEATURESVoicemail boxes | Included | Included |
| FEATURESSupports desk phones | Included | Included |
| FEATURESAudio conference bridge | Included | Included |
| FEATURESOverhead and group paging | Included | Included |
| FEATURESDesk-to-desk intercom | Included | Included |