15 DIFFERENCES ยท 9 THE SAME
Aircall vs Ooma Office
Last verified
SHORT ANSWER
Aircall and Ooma Office both meet every requirement for 5 jobs we track, including auto attendant, toll-free numbers and second business number. The biggest differences in the data: Ooma Office costs 34% less for toll-free numbers at 2,000 minutes/month and Ooma Office costs 34% less for business phone system at 25 users.
Both meet every requirement for
Choose Ooma Office if
- - You want the lower cost for toll-free numbers at 2,000 minutes/month: $99.75 a month against $150.
- - You want the lower cost for business phone system at 25 users: $499 a month against $750.
- - You want the lower cost for auto attendant at 25 users: $499 a month against $750.
- - You weigh user reviews: reviews of Ooma Office are mostly positive, of Aircall mostly negative.
Reviews of Aircall are mostly negative, with billing and cancellation the most common complaint; reviews of Ooma Office are mostly positive.
Differences 15
| Field | Aircall | Ooma Office |
|---|---|---|
| COSTToll-free numbers: monthly cost at 2,000 minutes/month | $150/mo | $99.75/mo |
| COSTBusiness phone system: monthly cost at 25 users | $750/mo | $499/mo |
| COSTAuto attendant: monthly cost at 25 users | $750/mo | $499/mo |
| COSTFree trial | Yes | Not published by the vendor |
| COSTMinimum users | 3 users | Not published by the vendor |
| FEATURESVoicemail to email with transcription | Included | Higher tier (Ooma Office Pro) |
| FEATURESBusiness-hours routing rules | Included | Not published by the vendor |
| FEATURESCall recording | Included | Higher tier (Ooma Office Pro) |
| FEATURESNative CRM integration | Included | Higher tier (Ooma Office Pro Plus) |
| FEATURESSupports desk phones | Unknown | Included |
| COMPLIANCESOC 2 Type II | Included | Not published by the vendor |
| COMPLIANCEData residency | US, EU, AU | Not published by the vendor |
| COVERAGECountries with phone numbers | 38 countries | Not published by the vendor |
| INTEGRATIONSNative integrations | 7 native | 5 native |
| REVIEWSReview sentiment | Mostly negative | Mostly positive |
Assumptions used: Team size when the page is not sized by users 5 users (stated assumption). How costs are computed
The same on both 9
| Field | Aircall | Ooma Office |
|---|---|---|
| COSTPricing model | Per user per month | Per user per month |
| FEATURESAuto attendant menu | Included | Included |
| FEATURESCall forwarding to any number | Included | Included |
| FEATURESToll-free numbers | Included | Included |
| FEATURESLocal numbers | Included | Included |
| FEATURESMobile softphone app | Included | Included |
| FEATURESTwo-way texting | Included | Included |
| FEATURESNumber porting | Included | Included |
| FEATURESVoicemail boxes | Included | Included |