10 DIFFERENCES ยท 20 THE SAME
Dialpad vs net2phone
Last verified
SHORT ANSWER
Dialpad and net2phone both meet every requirement for 10 jobs we track, including auto attendant, call routing and call forwarding. The biggest differences in the data: Dialpad costs 48% less for virtual and international numbers at 10 numbers and Dialpad costs 48% less for toll-free numbers at 2,000 minutes/month.
Both meet every requirement for
Choose Dialpad if
- - You want the lower cost for virtual and international numbers at 10 numbers: $75 a month against $145.
- - You want the lower cost for toll-free numbers at 2,000 minutes/month: $75 a month against $145.
- - You want the lower cost for business phone system at 25 users: $375 a month against $725.
- - You need breadth in native integrations: Dialpad 6 native, net2phone 5 native.
Differences 10
| Field | Dialpad | net2phone |
|---|---|---|
| COSTVirtual and international numbers: monthly cost at 10 numbers | $75/mo | $145/mo |
| COSTToll-free numbers: monthly cost at 2,000 minutes/month | $75/mo | $145/mo |
| COSTBusiness phone system: monthly cost at 25 users | $375/mo | $725/mo |
| FEATURESToll-free numbers | Add-on | Included |
| FEATURESNative CRM integration | Higher tier (Pro) | Included |
| COMPLIANCESOC 2 Type II | Yes | Not published by the vendor |
| COMPLIANCEData residency | US | Not published by the vendor |
| COVERAGECountries with phone numbers | Not published by the vendor | 50+ countries |
| INTEGRATIONSNative integrations | 6 native | 5 native |
| REVIEWSReview sentiment | Mixed | Unknown |
The same on both 20
| Field | Dialpad | net2phone |
|---|---|---|
| COSTPricing model | Per user per month | Per user per month |
| COSTFree trial | Yes | Yes |
| FEATURESAuto attendant menu | Included | Included |
| FEATURESBusiness-hours routing rules | Included | Included |
| FEATURESCall forwarding to any number | Included | Included |
| FEATURESVoicemail to email with transcription | Included | Included |
| FEATURESSkills-based routing | Included | Included |
| FEATURESRing several devices at once | Included | Included |
| FEATURESLocal numbers | Included | Included |
| FEATURESInternational numbers | Included | Included |
| FEATURESMobile softphone app | Included | Included |
| FEATURESTwo-way texting | Included | Included |
| FEATURESNumber porting | Included | Included |
| FEATURESSupports desk phones | Included | Included |
| FEATURESVoicemail boxes | Included | Included |
| FEATURESCall recording | Included | Included |
| FEATURESSigns a HIPAA BAA | Included | Included |
| FEATURESAudio conference bridge | Included | Included |
| FEATURESVideo meetings | Included | Included |
| COMPLIANCEHIPAA BAA | Yes | Yes |