15 DIFFERENCES ยท 11 THE SAME
Dialpad vs Ooma Office
Last verified
SHORT ANSWER
Dialpad and Ooma Office both meet every requirement for 6 jobs we track, including call forwarding, toll-free numbers and second business number. The biggest differences in the data: Dialpad costs 25% less for toll-free numbers at 2,000 minutes/month and Dialpad costs 25% less for business phone system at 25 users.
Both meet every requirement for
Choose Dialpad if
- - You want the lower cost for toll-free numbers at 2,000 minutes/month: $75 a month against $99.75.
- - You want the lower cost for business phone system at 25 users: $375 a month against $499.
- - You want the lower cost for number porting at 10 numbers: $75 a month against $99.75.
- - You need breadth in native integrations: Dialpad 6 native, Ooma Office 5 native.
Differences 15
| Field | Dialpad | Ooma Office |
|---|---|---|
| COSTToll-free numbers: monthly cost at 2,000 minutes/month | $75/mo | $99.75/mo |
| COSTBusiness phone system: monthly cost at 25 users | $375/mo | $499/mo |
| COSTNumber porting: monthly cost at 10 numbers | $75/mo | $99.75/mo |
| COSTFree trial | Yes | Not published by the vendor |
| FEATURESBusiness-hours routing rules | Included | Not published by the vendor |
| FEATURESToll-free numbers | Add-on | Included |
| FEATURESCall recording | Included | Higher tier (Ooma Office Pro) |
| FEATURESSigns a HIPAA BAA | Included | Not published by the vendor |
| FEATURESNative CRM integration | Higher tier (Pro) | Higher tier (Ooma Office Pro Plus) |
| FEATURESVideo meetings | Included | Higher tier (Ooma Office Pro) |
| COMPLIANCEHIPAA BAA | Yes | Unknown |
| COMPLIANCESOC 2 Type II | Yes | Not published by the vendor |
| COMPLIANCEData residency | US | Not published by the vendor |
| INTEGRATIONSNative integrations | 6 native | 5 native |
| REVIEWSReview sentiment | Mixed | Unknown |
The same on both 11
| Field | Dialpad | Ooma Office |
|---|---|---|
| COSTPricing model | Per user per month | Per user per month |
| FEATURESCall forwarding to any number | Included | Included |
| FEATURESRing several devices at once | Included | Included |
| FEATURESLocal numbers | Included | Included |
| FEATURESMobile softphone app | Included | Included |
| FEATURESTwo-way texting | Included | Included |
| FEATURESNumber porting | Included | Included |
| FEATURESAuto attendant menu | Included | Included |
| FEATURESSupports desk phones | Included | Included |
| FEATURESVoicemail boxes | Included | Included |
| FEATURESAudio conference bridge | Included | Included |