13 DIFFERENCES ยท 12 THE SAME
Intermedia Unite vs Ooma Office
Last verified
SHORT ANSWER
Intermedia Unite and Ooma Office both meet every requirement for 7 jobs we track, including auto attendant, toll-free numbers and second business number. The biggest differences in the data: Ooma Office costs 29% less for toll-free numbers at 2,000 minutes/month and Ooma Office costs 29% less for business phone system at 25 users.
Both meet every requirement for
Choose Ooma Office if
- - You want the lower cost for toll-free numbers at 2,000 minutes/month: $99.75 a month against $140.
- - You want the lower cost for business phone system at 25 users: $499 a month against $700.
- - You want the lower cost for auto attendant at 25 users: $499 a month against $700.
- - Ooma Office includes toll-free numbers in the base plan; on Intermedia Unite it is add-on.
Differences 13
| Field | Intermedia Unite | Ooma Office |
|---|---|---|
| COSTToll-free numbers: monthly cost at 2,000 minutes/month | $140/mo | $99.75/mo |
| COSTBusiness phone system: monthly cost at 25 users | $700/mo | $499/mo |
| COSTAuto attendant: monthly cost at 25 users | $700/mo | $499/mo |
| FEATURESVoicemail to email with transcription | Included | Higher tier (Ooma Office Pro) |
| FEATURESBusiness-hours routing rules | Included | Not published by the vendor |
| FEATURESToll-free numbers | Add-on | Included |
| FEATURESCall recording | Included | Higher tier (Ooma Office Pro) |
| FEATURESNative CRM integration | Included | Higher tier (Ooma Office Pro Plus) |
| FEATURESVideo meetings | Included | Higher tier (Ooma Office Pro) |
| COMPLIANCEHIPAA BAA | Included | Not published by the vendor |
| COMPLIANCESOC 2 Type II | Included | Not published by the vendor |
| INTEGRATIONSNative integrations | 14 native | 5 native |
| REVIEWSReview sentiment | Unknown | Mostly positive |
Assumptions used: Team size when the page is not sized by users 5 users (stated assumption). How costs are computed
The same on both 12
| Field | Intermedia Unite | Ooma Office |
|---|---|---|
| COSTPricing model | Per user per month | Per user per month |
| FEATURESAuto attendant menu | Included | Included |
| FEATURESCall forwarding to any number | Included | Included |
| FEATURESLocal numbers | Included | Included |
| FEATURESMobile softphone app | Included | Included |
| FEATURESTwo-way texting | Included | Included |
| FEATURESNumber porting | Included | Included |
| FEATURESVoicemail boxes | Included | Included |
| FEATURESSupports desk phones | Included | Included |
| FEATURESAudio conference bridge | Included | Included |
| FEATURESOverhead and group paging | Included | Included |
| FEATURESDesk-to-desk intercom | Included | Included |