11 DIFFERENCES ยท 17 THE SAME
Intermedia Unite vs RingCentral
Last verified
SHORT ANSWER
Intermedia Unite and RingCentral both meet every requirement for 7 jobs we track, including toll-free numbers, second business number and business phone system. The biggest differences in the data: RingCentral costs 29% less for toll-free numbers at 2,000 minutes/month and RingCentral costs 29% less for business phone system at 25 users.
Both meet every requirement for
Choose RingCentral if
- - You want the lower cost for toll-free numbers at 2,000 minutes/month: $100 a month against $140.
- - You want the lower cost for business phone system at 25 users: $500 a month against $700.
- - You want the lower cost for call transcription at 5,000 minutes/month: $100 a month against $140.
- - You need toll-free numbers: RingCentral lists it as included, Intermedia Unite as add-on.
Differences 11
| Field | Intermedia Unite | RingCentral |
|---|---|---|
| COSTToll-free numbers: monthly cost at 2,000 minutes/month | $140/mo | $100/mo |
| COSTBusiness phone system: monthly cost at 25 users | $700/mo | $500/mo |
| COSTCall transcription: monthly cost at 5,000 minutes/month | $140/mo | $100/mo |
| COSTFree trial | Not published by the vendor | Yes |
| FEATURESToll-free numbers | Add-on | Included |
| FEATURESSigns a HIPAA BAA | Included | Not published by the vendor |
| FEATURESNative CRM integration | Included | Higher tier (Advanced) |
| COMPLIANCEHIPAA BAA | Yes | Unknown |
| INTEGRATIONSNative integrations | 14 native | 11 native |
| REVIEWSReview sentiment | Unknown | Mostly negative |
| ACCEPTANCEBPO and call center operators | Unknown | Accepted with conditions |
The same on both 17
| Field | Intermedia Unite | RingCentral |
|---|---|---|
| COSTPricing model | Per user per month | Per user per month |
| FEATURESCall forwarding to any number | Included | Included |
| FEATURESLocal numbers | Included | Included |
| FEATURESMobile softphone app | Included | Included |
| FEATURESTwo-way texting | Included | Included |
| FEATURESAuto attendant menu | Included | Included |
| FEATURESSupports desk phones | Included | Included |
| FEATURESVoicemail boxes | Included | Included |
| FEATURESCall recording | Included | Included |
| FEATURESAudio conference bridge | Included | Included |
| FEATURESVideo meetings | Included | Included |
| FEATURESOverhead and group paging | Included | Included |
| FEATURESDesk-to-desk intercom | Included | Included |
| FEATURESVoicemail to email with transcription | Included | Included |
| FEATURESCall transcription | Included | Included |
| FEATURESSends call summaries | Included | Included |
| COMPLIANCESOC 2 Type II | Yes | Yes |