16 DIFFERENCES ยท 15 THE SAME
JustCall vs RingCentral
Last verified
SHORT ANSWER
JustCall and RingCentral both meet every requirement for 7 jobs we track, including two-way business texting, virtual and international numbers and toll-free numbers. The biggest differences in the data: shared team inbox for messages is included on JustCall and add-on on RingCentral and international numbers is included on JustCall and add-on on RingCentral.
Both meet every requirement for
Choose JustCall if
- - You need shared team inbox for messages: JustCall lists it as included, RingCentral as add-on.
- - You need international numbers: JustCall lists it as included, RingCentral as add-on.
- - You need vanity number search: JustCall lists it as included, RingCentral as add-on.
- - You weigh user reviews: reviews of JustCall are mixed, of RingCentral mostly negative.
Reviews of JustCall are mixed, with customer support the most common complaint; reviews of RingCentral are mostly negative, with customer support the most common complaint.
Differences 16
| Field | JustCall | RingCentral |
|---|---|---|
| COSTVirtual and international numbers: monthly cost at 10 numbers | Unknown | $130/mo |
| COSTToll-free numbers: monthly cost at 2,000 minutes/month | Unknown | $100/mo |
| COSTBusiness phone system: monthly cost at 25 users | Unknown | $500/mo |
| COSTMinimum users | 2 users | Not published by the vendor |
| FEATURESShared team inbox for messages | Included | Add-on |
| FEATURESInternational numbers | Included | Add-on |
| FEATURESVanity number search | Included | Add-on |
| FEATURESNative CRM integration | Included | Higher tier (Advanced) |
| COMPLIANCEData residency | US | Not published by the vendor |
| COVERAGECountries with phone numbers | 70+ countries | Not published by the vendor |
| INTEGRATIONSNative integrations | 10 native | 11 native |
| REVIEWSReview sentiment | Mixed | Mostly negative |
| ACCEPTANCEBPO and call center operators | Unknown | Accepted with conditions |
| ACCEPTANCEFinance | Accepted with conditions | Unknown |
| ACCEPTANCEi-gaming | Accepted with conditions | Unknown |
| ACCEPTANCELead generation | Accepted with conditions | Unknown |
The same on both 15
| Field | JustCall | RingCentral |
|---|---|---|
| COSTPricing model | Per user per month | Per user per month |
| COSTFree trial | Yes | Yes |
| FEATURESTwo-way texting | Included | Included |
| FEATURES10DLC brand and campaign registration | Included | Included |
| FEATURESLocal numbers | Included | Included |
| FEATURESCall forwarding to any number | Included | Included |
| FEATURESToll-free numbers | Included | Included |
| FEATURESMobile softphone app | Included | Included |
| FEATURESAuto attendant menu | Included | Included |
| FEATURESSupports desk phones | Included | Included |
| FEATURESVoicemail boxes | Included | Included |
| FEATURESCall recording | Included | Included |
| FEATURESCall transcription | Included | Included |
| FEATURESSends call summaries | Included | Included |
| COMPLIANCESOC 2 Type II | Yes | Yes |