14 DIFFERENCES ยท 14 THE SAME
Microsoft Teams Phone vs net2phone
Last verified
SHORT ANSWER
Microsoft Teams Phone and net2phone both meet every requirement for 10 jobs we track, including support call queues, auto attendant and call forwarding. The biggest differences in the data: Microsoft Teams Phone costs 41% less for business phone system at 25 users and native integrations: 5 native on net2phone against 1 native on Microsoft Teams Phone.
Both meet every requirement for
Differences 14
| Field | Microsoft Teams Phone | net2phone |
|---|---|---|
| COSTToll-free numbers: monthly cost at 2,000 minutes/month | Unknown | $145/mo |
| COSTBusiness phone system: monthly cost at 25 users | $425/mo | $725/mo |
| FEATURESNative CRM integration | Unknown | Included |
| FEATURESSkills-based routing | Unknown | Included |
| FEATURESBusiness-hours routing rules | Unknown | Included |
| FEATURESLocal numbers | Higher tier (Teams Phone with Calling Plan) | Included |
| FEATURESInternational numbers | Higher tier (Teams Phone with Calling Plan) | Included |
| FEATURESTwo-way texting | Not published by the vendor | Included |
| FEATURESAudio conference bridge | Add-on | Included |
| FEATURESVideo meetings | Unknown | Included |
| COMPLIANCESOC 2 Type II | Included | Not published by the vendor |
| COMPLIANCEData residency | AU, BR, CA, FR, DE, IN, IT, JP, NO, PL, QA, ZA, KR, SE, CH, AE, UK | Not published by the vendor |
| COVERAGECountries with phone numbers | 3 countries | 50+ countries |
| INTEGRATIONSNative integrations | 1 native | 5 native |
Microsoft Teams Phonenet2phone
Assumptions used: Team size when the page is not sized by users 5 users (stated assumption). How costs are computed
The same on both 14
| Field | Microsoft Teams Phone | net2phone |
|---|---|---|
| COSTPricing model | Per user per month | Per user per month |
| COSTFree trial | Yes | Yes |
| FEATURESCall queues | Included | Included |
| FEATURESCall recording | Included | Included |
| FEATURESAuto attendant menu | Included | Included |
| FEATURESVoicemail to email with transcription | Included | Included |
| FEATURESCall forwarding to any number | Included | Included |
| FEATURESRing several devices at once | Included | Included |
| FEATURESToll-free numbers | Included | Included |
| FEATURESMobile softphone app | Included | Included |
| FEATURESNumber porting | Included | Included |
| FEATURESVoicemail boxes | Included | Included |
| FEATURESSupports desk phones | Included | Included |
| COMPLIANCEHIPAA BAA | Included | Included |