14 DIFFERENCES ยท 11 THE SAME
Ooma Office vs Zoom Phone
Last verified
SHORT ANSWER
Ooma Office and Zoom Phone both meet every requirement for 6 jobs we track, including auto attendant, toll-free numbers and second business number. On every row with values for both, they record the same result.
Both meet every requirement for
Differences 14
| Field | Ooma Office | Zoom Phone |
|---|---|---|
| COSTToll-free numbers: monthly cost at 2,000 minutes/month | $99.75/mo | Unknown |
| COSTBusiness phone system: monthly cost at 25 users | $499/mo | Unknown |
| COSTAuto attendant: monthly cost at 25 users | $499/mo | Unknown |
| COSTMinimum users | Not published by the vendor | 1 user |
| FEATURESVoicemail to email with transcription | Higher tier (Ooma Office Pro) | Included |
| FEATURESBusiness-hours routing rules | Not published by the vendor | Included |
| FEATURESCall recording | Higher tier (Ooma Office Pro) | Included |
| FEATURESNative CRM integration | Higher tier (Ooma Office Pro Plus) | Included |
| FEATURESAudio conference bridge | Included | Add-on |
| FEATURESVideo meetings | Higher tier (Ooma Office Pro) | Included |
| COMPLIANCEHIPAA BAA | Not published by the vendor | Included |
| COVERAGECountries with phone numbers | Not published by the vendor | 34 countries |
| REVIEWSReview sentiment | Mostly positive | Unknown |
| ACCEPTANCEi-gaming | Unknown | Not accepted |
Assumptions used: Team size when the page is not sized by users 5 users (stated assumption). How costs are computed
The same on both 11
| Field | Ooma Office | Zoom Phone |
|---|---|---|
| COSTPricing model | Per user per month | Per user per month |
| FEATURESAuto attendant menu | Included | Included |
| FEATURESCall forwarding to any number | Included | Included |
| FEATURESToll-free numbers | Included | Included |
| FEATURESLocal numbers | Included | Included |
| FEATURESMobile softphone app | Included | Included |
| FEATURESTwo-way texting | Included | Included |
| FEATURESNumber porting | Included | Included |
| FEATURESVoicemail boxes | Included | Included |
| FEATURESSupports desk phones | Included | Included |
| INTEGRATIONSNative integrations | 5 native | 5 native |