15 DIFFERENCES ยท 12 THE SAME
Grasshopper vs Intermedia Unite
Last verified
SHORT ANSWER
Grasshopper and Intermedia Unite both meet every requirement for 8 jobs we track, including auto attendant, call routing and toll-free numbers. On every row with values for both, they record the same result.
Both meet every requirement for
Grasshopper publishes only a starting price (from $14/month), so its cost rows show no monthly total.
Differences 15
| Field | Grasshopper | Intermedia Unite |
|---|---|---|
| COSTToll-free numbers: monthly cost at 2,000 minutes/month | From $14/month | $140/mo |
| COSTBusiness phone system: monthly cost at 25 users | From $14/month | $700/mo |
| COSTCall routing: monthly cost at 25 users | From $14/month | $700/mo |
| COSTPricing model | Starting price only | Per user per month |
| COSTFree trial | Yes | Not published by the vendor |
| FEATURESRing several devices at once | Add-on | Not published by the vendor |
| FEATURESToll-free numbers | Included | Add-on |
| FEATURESNative CRM integration | Unknown | Included |
| FEATURESSupports desk phones | Not published by the vendor | Included |
| COMPLIANCEHIPAA BAA | Not published by the vendor | Included |
| COMPLIANCESOC 2 Type II | Not published by the vendor | Included |
| INTEGRATIONSNative integrations | Not published by the vendor | 14 native |
| REVIEWSReview sentiment | Mostly positive | Unknown |
| ACCEPTANCEFinance | Accepted with conditions | Unknown |
| ACCEPTANCEi-gaming | Accepted with conditions | Unknown |
Assumptions used: Team size when the page is not sized by users 5 users (stated assumption). How costs are computed
The same on both 12
| Field | Grasshopper | Intermedia Unite |
|---|---|---|
| FEATURESAuto attendant menu | Included | Included |
| FEATURESVoicemail to email with transcription | Included | Included |
| FEATURESBusiness-hours routing rules | Included | Included |
| FEATURESCall forwarding to any number | Included | Included |
| FEATURESLocal numbers | Included | Included |
| FEATURESMobile softphone app | Included | Included |
| FEATURESTwo-way texting | Included | Included |
| FEATURESNumber porting | Included | Included |
| FEATURESVoicemail boxes | Included | Included |
| FEATURESCall recording | Included | Included |
| FEATURESCall transcription | Included | Included |
| FEATURESSends call summaries | Included | Included |