16 DIFFERENCES ยท 18 THE SAME
Grasshopper vs JustCall
Last verified
SHORT ANSWER
Grasshopper and JustCall both meet every requirement for 9 jobs we track, including auto attendant, call routing and two-way business texting. The biggest difference in the data: reviews are mostly positive for Grasshopper and mixed for JustCall.
Both meet every requirement for
Reviews of Grasshopper are mostly positive, with customer support the most common complaint; reviews of JustCall are mixed, with customer support the most common complaint.
Grasshopper publishes only a starting price (from $14/month), so its cost rows show no monthly total.
Differences 16
| Field | Grasshopper | JustCall |
|---|---|---|
| COSTToll-free numbers: monthly cost at 2,000 minutes/month | From $14/month | Unknown |
| COSTBusiness phone system: monthly cost at 25 users | From $14/month | Unknown |
| COSTCall routing: monthly cost at 25 users | From $14/month | Unknown |
| COSTPricing model | Starting price only | Per user per month |
| COSTMinimum users | Not published by the vendor | 2 users |
| FEATURESVoicemail to email with transcription | Included | Not published by the vendor |
| FEATURESSkills-based routing | Not published by the vendor | Included |
| FEATURESRing several devices at once | Add-on | Not published by the vendor |
| FEATURESNative CRM integration | Unknown | Included |
| FEATURESSupports desk phones | Not published by the vendor | Included |
| COMPLIANCESOC 2 Type II | Not published by the vendor | Included |
| COMPLIANCEData residency | Not published by the vendor | US |
| COVERAGECountries with phone numbers | Not published by the vendor | 70+ countries |
| INTEGRATIONSNative integrations | Not published by the vendor | 10 native |
| REVIEWSReview sentiment | Mostly positive | Mixed |
| ACCEPTANCELead generation | Unknown | Accepted with conditions |
The same on both 18
| Field | Grasshopper | JustCall |
|---|---|---|
| COSTFree trial | Yes | Yes |
| FEATURESAuto attendant menu | Included | Included |
| FEATURESBusiness-hours routing rules | Included | Included |
| FEATURESCall forwarding to any number | Included | Included |
| FEATURESTwo-way texting | Included | Included |
| FEATURES10DLC brand and campaign registration | Included | Included |
| FEATURESShared team inbox for messages | Included | Included |
| FEATURESToll-free numbers | Included | Included |
| FEATURESVanity number search | Included | Included |
| FEATURESLocal numbers | Included | Included |
| FEATURESMobile softphone app | Included | Included |
| FEATURESNumber porting | Included | Included |
| FEATURESVoicemail boxes | Included | Included |
| FEATURESCall recording | Included | Included |
| FEATURESCall transcription | Included | Included |
| FEATURESSends call summaries | Included | Included |
| ACCEPTANCEFinance | Accepted with conditions | Accepted with conditions |
| ACCEPTANCEi-gaming | Accepted with conditions | Accepted with conditions |