11 DIFFERENCES ยท 15 THE SAME
Intermedia Unite vs Zadarma
Last verified
SHORT ANSWER
Intermedia Unite and Zadarma both meet every requirement for 10 jobs we track, including support call queues, IVR self-service and auto attendant. The biggest difference in the data: native integrations: 14 native on Intermedia Unite against 8 native on Zadarma.
Both meet every requirement for
Differences 11
| Field | Intermedia Unite | Zadarma |
|---|---|---|
| COSTToll-free numbers: monthly cost at 2,000 minutes/month | $140/mo | Unknown |
| COSTBusiness phone system: monthly cost at 25 users | $700/mo | Unknown |
| COSTSupport call queues: monthly cost at 25 users | $700/mo | Unknown |
| COSTPricing model | Per user per month | Flat monthly plans |
| FEATURESVoicemail to email with transcription | Included | Unknown |
| FEATURESToll-free numbers | Add-on | Included |
| FEATURESVideo meetings | Included | Unknown |
| COMPLIANCEHIPAA BAA | Included | Not published by the vendor |
| COMPLIANCESOC 2 Type II | Included | Not published by the vendor |
| COVERAGECountries with phone numbers | Not published by the vendor | 7 countries |
| INTEGRATIONSNative integrations | 14 native | 8 native |
Assumptions used: Team size when the page is not sized by users 5 users (stated assumption). How costs are computed
The same on both 15
| Field | Intermedia Unite | Zadarma |
|---|---|---|
| FEATURESCall queues | Included | Included |
| FEATURESNative CRM integration | Included | Included |
| FEATURESCall recording | Included | Included |
| FEATURESMulti-level IVR menus | Included | Included |
| FEATURESAuto attendant menu | Included | Included |
| FEATURESBusiness-hours routing rules | Included | Included |
| FEATURESCall forwarding to any number | Included | Included |
| FEATURESLocal numbers | Included | Included |
| FEATURESMobile softphone app | Included | Included |
| FEATURESTwo-way texting | Included | Included |
| FEATURESNumber porting | Included | Included |
| FEATURESVoicemail boxes | Included | Included |
| FEATURESSupports desk phones | Included | Included |
| FEATURESAudio conference bridge | Included | Included |
| FEATURESCall transcription | Included | Included |