12 DIFFERENCES ยท 15 THE SAME
JustCall vs Zadarma
Last verified
SHORT ANSWER
JustCall and Zadarma both meet every requirement for 9 jobs we track, including support call queues, IVR self-service and auto attendant. The biggest difference in the data: native integrations: 10 native on JustCall against 8 native on Zadarma.
Both meet every requirement for
Differences 12
| Field | JustCall | Zadarma |
|---|---|---|
| COSTPricing model | Per user per month | Flat monthly plans |
| COSTFree trial | Yes | Unknown |
| COSTMinimum users | 2 users | Unknown |
| FEATURESSkills-based routing | Included | Unknown |
| COMPLIANCESOC 2 Type II | Included | Not published by the vendor |
| COMPLIANCEData residency | US | Unknown |
| COVERAGECountries with phone numbers | 70+ countries | 7 countries |
| INTEGRATIONSNative integrations | 10 native | 8 native |
| REVIEWSReview sentiment | Mixed | Unknown |
| ACCEPTANCEFinance | Accepted with conditions | Unknown |
| ACCEPTANCEi-gaming | Accepted with conditions | Unknown |
| ACCEPTANCELead generation | Accepted with conditions | Unknown |
The same on both 15
| Field | JustCall | Zadarma |
|---|---|---|
| FEATURESCall queues | Included | Included |
| FEATURESNative CRM integration | Included | Included |
| FEATURESCall recording | Included | Included |
| FEATURESMulti-level IVR menus | Included | Included |
| FEATURESAuto attendant menu | Included | Included |
| FEATURESBusiness-hours routing rules | Included | Included |
| FEATURESCall forwarding to any number | Included | Included |
| FEATURESLocal numbers | Included | Included |
| FEATURESInternational numbers | Included | Included |
| FEATURESToll-free numbers | Included | Included |
| FEATURESMobile softphone app | Included | Included |
| FEATURESTwo-way texting | Included | Included |
| FEATURESNumber porting | Included | Included |
| FEATURESVoicemail boxes | Included | Included |
| FEATURESSupports desk phones | Included | Included |