9 DIFFERENCES ยท 15 THE SAME
Zadarma vs Zoom Phone
Last verified
SHORT ANSWER
Zadarma and Zoom Phone both meet every requirement for 10 jobs we track, including support call queues, IVR self-service and auto attendant. The biggest differences in the data: countries with phone numbers: 34 countries on Zoom Phone against 7 countries on Zadarma and native integrations: 8 native on Zadarma against 5 native on Zoom Phone.
Both meet every requirement for
Differences 9
| Field | Zadarma | Zoom Phone |
|---|---|---|
| COSTPricing model | Flat monthly plans | Per user per month |
| COSTMinimum users | Unknown | 1 user |
| FEATURESVoicemail to email with transcription | Unknown | Included |
| FEATURESAudio conference bridge | Included | Add-on |
| FEATURESVideo meetings | Unknown | Included |
| COMPLIANCEHIPAA BAA | Not published by the vendor | Included |
| COVERAGECountries with phone numbers | 7 countries | 34 countries |
| INTEGRATIONSNative integrations | 8 native | 5 native |
| ACCEPTANCEi-gaming | Unknown | Not accepted |
The same on both 15
| Field | Zadarma | Zoom Phone |
|---|---|---|
| FEATURESCall queues | Included | Included |
| FEATURESNative CRM integration | Included | Included |
| FEATURESCall recording | Included | Included |
| FEATURESMulti-level IVR menus | Included | Included |
| FEATURESAuto attendant menu | Included | Included |
| FEATURESBusiness-hours routing rules | Included | Included |
| FEATURESCall forwarding to any number | Included | Included |
| FEATURESLocal numbers | Included | Included |
| FEATURESInternational numbers | Included | Included |
| FEATURESToll-free numbers | Included | Included |
| FEATURESMobile softphone app | Included | Included |
| FEATURESTwo-way texting | Included | Included |
| FEATURESNumber porting | Included | Included |
| FEATURESVoicemail boxes | Included | Included |
| FEATURESSupports desk phones | Included | Included |