Local numbers vs toll-free numbers
Last verified
BASIS
Computed from 5 Cloud phone system (UCaaS) and 11 Cloud phone system (UCaaS) products · last verified 2026-10-28.
Each option is the cheapest qualifying product of its tool type, including add-ons the job requires.
What each includes by default
FeatureLocal numbersToll-free numbers
International numbers80%45%
Multi-level IVR menus80%45%
Call queues100%73%
Transfers calls to staff100%73%
Call transcription80%55%
Supports desk phones80%55%
Video meetings80%55%
Sends call summaries60%36%
Auto attendant menu100%82%
Local numbers100%82%
Audio conference bridge60%45%
E911 service60%45%
Native CRM integration60%45%
Signs a HIPAA BAA60%45%
Call recording100%91%
Business-hours routing rules60%55%
Two-way texting60%55%
Voicemail to email with transcription60%55%
Number porting80%82%
Toll-free numbers80%82%
Call forwarding to any number100%100%
Mobile softphone app100%100%
Voicemail boxes100%100%
Share of each option's qualifying products that include the feature in the base plan.
Qualifying products at default volume
| Product | Option | Tool type | Monthly cost |
|---|---|---|---|
| Aircall | Local numbers | Cloud phone system (UCaaS) | $150 |
| Dialpad | Local numbers | Cloud phone system (UCaaS) | $75 |
| net2phone | Local numbers | Cloud phone system (UCaaS) | $145 |
| RingCentralin review | Local numbers | Cloud phone system (UCaaS) | — |
| Zoom Phone | Local numbers | Cloud phone system (UCaaS) | — |
| Aircall | Toll-free numbers | Cloud phone system (UCaaS) | $150 |
| Dialpad | Toll-free numbers | Cloud phone system (UCaaS) | $75 |
| GoTo Connect | Toll-free numbers | Cloud phone system (UCaaS) | Custom quotePublic estimates: $26 to $43 per user / month (4 sources) |
| Grasshopperin review | Toll-free numbers | Cloud phone system (UCaaS) | — |
| Intermedia Unite | Toll-free numbers | Cloud phone system (UCaaS) | $140 |
| Microsoft Teams Phone | Toll-free numbers | Cloud phone system (UCaaS) | $50 |
| net2phone | Toll-free numbers | Cloud phone system (UCaaS) | $145 |
| Quo | Toll-free numbers | Cloud phone system (UCaaS) | $75 |
| RingCentralin review | Toll-free numbers | Cloud phone system (UCaaS) | — |
| Zadarma | Toll-free numbers | Cloud phone system (UCaaS) | — |
| Zoom Phone | Toll-free numbers | Cloud phone system (UCaaS) | — |
Next step for your size
Publication status: not indexed yet
- Decision guide record is a draft