Call handlingProperty management
AI receptionist for property management
Last verified
· 6 AI receptionist and 9 Live answering service and 17 Cloud phone system (UCaaS) and 5 AI voice agent platform checkedYour calls per month
Costs and the recommended pick below update to this volume.
36 tracked products of these tool types
Meets every requirement10Missing a requirement6Not enough public information20SHORT ANSWER
10 of the 36 AI receptionist, live answering service, cloud phone system (UCaaS) and AI voice agent platform products we track meet every requirement for AI receptionist in property management. For 20 more, the vendor does not publish enough to tell. At 400 calls/month, the lowest monthly cost among them is $49 (PATLive), and the median is $115.
Who this is for
Businesses whose tool must cover these capabilities: answers 24/7 including holidays; takes and delivers messages; transfers calls to staff; sends call summaries.
Property management: Routine tenant calls.
Typical property management businesses here: residential and commercial managers.
What to check before buying
- Answers 24/7 including holidays.
- Takes and delivers messages.
- Transfers calls to staff.
- Sends call summaries.
- HIPAA: vendor signs a business associate agreement before handling patient information, encrypt patient information in transit and control how long recordings and messages are kept.
How costs scale
Costs scale with calls per month. The lowest monthly cost among products that meet every requirement: $16.50 at 100, $49 at 400 and $49 at 1,000 calls/month.
2 products sell without a published plan price and are not in these figures.
What this job needs
Requiredproducts passing
Answers 24/7 including holidays23/36
Takes and delivers messages19/36
Transfers calls to staff31/36
Sends call summaries19/36
Depends on your situation
Books into your calendarCallers book appointments
Signs a HIPAA BAAPatient calls
Right column on Required: share of tracked products that pass the feature check (included or available as an add-on).
Which tool type, and when
5 qualifying products. Most also offer: Books into your calendar.
2 qualifying products. Most also offer: Books into your calendar; Signs a HIPAA BAA.
1 qualifying product.
2 qualifying products. Most also offer: Books into your calendar; Signs a HIPAA BAA.
- Threshold: AI receptionist cheaper than live answering below 43 calls/month
Products that pass every required check
Ranked by fit, then cost at 400 calls/month. 10 of 36 tracked products pass after industry filters. The others are listed below, under missing a requirement or not enough public information.
| # | Product | Fit | Cost scale | Monthly cost | Incidents (90d) | Customer setups |
|---|---|---|---|---|---|---|
| 1 | PATLiveLive answering service | 4/4 | $49Pay as you go | — | 0 | |
| 2 | Retell AIAI voice agent platform | 4/4 | $66Retell Voice Infra | — | 0 | |
| 3 | GoodcallAI receptionist | 4/4 | $79Starter | — | 0 | |
| 4 | My AI Front DeskAI receptionist | 4/4 | $79Business-in-a-Box | — | 0 | |
| 5 | Smith.aiAI receptionist, Live answering service | 4/4 | $150Pro | — | 0 | |
| 6 | Abby ConnectLive answering service | 4/4 | $164Starter | — | 0 | |
| 7 | UpfirstAI receptionist | 4/4 | $235Pro | — | 0 | |
| 8 | DialzaraAI receptionist | 4/4 | $419Business Elite | — | 0 | |
| 9 | GrasshopperCloud phone system (UCaaS) | 4/4 | From $14/month | — | 0 | |
| 10 | SynthflowAI voice agent platform | 4/4 | Custom quote, no public estimates found | 5 | 0 |
Cost includes add-ons this job requires. Cost scale is logarithmic. Incidents from public status pages. Customers counted from recorded customer setups.
Missing a requirement 6
The vendor states a required feature is not offered, or offers it only on a higher plan.
| Product | Missing |
|---|---|
| Aircall | Sends call summaries (only on Professional) |
| Bland AI | Transfers calls to staff (only on Enterprise) |
| GoTo Connect | Answers 24/7 including holidays (only on Phone System + AI Receptionist); Takes and delivers messages (only on Phone System + AI Receptionist); Transfers calls to staff (only on Phone System + AI Receptionist) |
| net2phone | Sends call summaries (only on Professional) |
| Quo | Transfers calls to staff (only on Business); Sends call summaries (only on Business) |
| Rosie | Transfers calls to staff (only on Scale) |
Not enough public information 20
No requirement is known to fail, but at least one is not stated on the vendor's public pages. Unknown is not a failure.
| Product | Not known |
|---|---|
| 8x8 | Answers 24/7 including holidays: not yet checked; Takes and delivers messages: not yet checked; Sends call summaries: not yet checked |
| AnswerConnect | Sends call summaries: not published by the vendor |
| Davinci Virtual | Sends call summaries: not published by the vendor |
| Dialpad | Answers 24/7 including holidays: not yet checked; Takes and delivers messages: not yet checked |
| Intermedia Unite | Takes and delivers messages: not published by the vendor |
| JustCall | Takes and delivers messages: not published by the vendor |
| MAP Communicationsin review | Sends call summaries: not yet checked |
| Microsoft Teams Phone | Answers 24/7 including holidays: not published by the vendor; Takes and delivers messages: not published by the vendor; Sends call summaries: not yet checked |
| Nexa | Sends call summaries: not published by the vendor |
| Nextiva | Answers 24/7 including holidays: not yet checked; Takes and delivers messages: not yet checked |
| Ooma Office | Sends call summaries: not yet checked |
| Phone.com | Answers 24/7 including holidays: not yet checked; Takes and delivers messages: not yet checked; Sends call summaries: not yet checked |
| PolyAI | Takes and delivers messages: not published by the vendor; Sends call summaries: not yet checked |
| RingCentral | Takes and delivers messages: not published by the vendor |
| Ruby | Sends call summaries: not published by the vendor |
| Specialty Answering Service | Sends call summaries: not published by the vendor |
| Vapi | Answers 24/7 including holidays: not published by the vendor; Takes and delivers messages: not published by the vendor |
| Vonage Businessin review | Answers 24/7 including holidays: not yet checked; Takes and delivers messages: not yet checked; Transfers calls to staff: not yet checked; Sends call summaries: not yet checked |
| Zadarma | Answers 24/7 including holidays: not yet checked; Takes and delivers messages: not yet checked; Sends call summaries: not yet checked |
| Zoom Phone | Answers 24/7 including holidays: not published by the vendor; Takes and delivers messages: not published by the vendor |