CONTACT CENTER (CCAAS) · BY TALKDESK
Talkdesk alternatives
Last verified
Ranked by overlap on use-case fit (50%), tool type (30%) and price band (20%). Not by opinion.
| Product | Overlap | Choose it instead if | 25 users | Compare |
|---|---|---|---|---|
| Zoom Contact Center | 66% | Shares 5 use cases | — | Compare |
| NICE CXone | 61% | 7 native integrations vs 4 | $2,750 | Compare |
| Amazon Connect | 60% | Shares 6 use cases | — | Compare |
| Genesys Cloud | 47% | Costs 12% less at 25 users | $1,875 | Compare |
| RingCX | 44% | Costs 24% less at 25 users | $1,625 | Compare |
| Five9 | 40% | 11 native integrations vs 4 | Custom quotePublic estimates: £40 to £91 per user / month (1 source) | Compare |
| CloudTalk | 36% | 6 native integrations vs 4 | — | Compare |
| Dialpad | 32% | Costs 82% less at 25 users | $375 | Compare |
| 8x8 Contact Centerin review | 30% | Shares 0 use cases | Custom quotePublic estimates: $85 to $140 per user / month (2 sources) | — |
| Nextiva | 28% | Costs 82% less at 25 users | $375 | Compare |
| PhoneBurner | 20% | Shares 0 use cases | $3,500 | — |
| Readymode | 20% | 19 native integrations vs 4 | $4,975 | — |
| Aircall | 18% | Costs 65% less at 25 users | $750 | Compare |
| Convoso | 15% | Shares 0 use cases | Custom quote, no public estimates found | — |
| Intermedia Unite | 15% | Costs 67% less at 25 users | $700 | Compare |
| Zadarma | 14% | 8 native integrations vs 4 | — | Compare |
| GoTo Connect | 13% | Shares 4 use cases | Custom quotePublic estimates: $26 to $34 per user / month (2 sources) | Compare |
| Zoom Phone | 13% | 5 native integrations vs 4 | — | Compare |
| RingCentral | 8% | Costs 76% less at 25 users | $500 | Compare |
| Phone.com | 8% | Costs 82% less at 25 users | $375 | — |
| JustCall | 7% | 10 native integrations vs 4 | — | Compare |
| net2phone | 6% | Costs 66% less at 25 users | $725 | Compare |
| 8x8 | 6% | 8 native integrations vs 4 | Custom quote, no public estimates found | — |
| Grasshopper | 6% | Shares 2 use cases | From $14/month | — |
| Quo | 3% | Costs 82% less at 25 users | $375 | — |
| Telesign | 3% | Shares 1 use case | — | — |
| Microsoft Teams Phone | 3% | Costs 88% less at 25 users | $250 | — |
| Vonage APIin review | 3% | Shares 1 use case | — | — |
| Plivo | 3% | 8 native integrations vs 4 | — | — |
| Bird | 2% | 6 native integrations vs 4 | — | — |
| Bandwidth | 2% | 8 native integrations vs 4 | — | — |
| Sinchin review | 2% | 21 native integrations vs 4 | — | — |
| Infobipin review | 2% | 11 native integrations vs 4 | — | — |
| Twilio | 2% | Shares 1 use case | — | — |